Frequently Asked Questions

Everything you need to know about our planners, stickers and services.

Products & Materials

What kind of paper is used in Elevate planners?

Every Elevate planner uses premium 120gsm acid-free paper, thick enough to prevent ink bleed-through from most pens and markers, with a smooth finish designed for both writing and sketching.

Are the stickers waterproof?

Yes, all Goal Digger stickers are printed on waterproof, UV-resistant vinyl, making them safe for water bottles, laptops, and planner covers without fading or peeling.

Do you offer dated or undated planners?

We currently offer undated, 12-month planners so you can start on any day of the year, without wasted pages from starting mid-cycle.

Shipping & Returns

How long does shipping take?

Standard orders ship within 2-3 business days and typically arrive within 5-7 business days. Express shipping (2-day) is available at checkout for an additional fee.

What is your return policy?

We offer a 30-day, hassle-free return policy on all unused planners in original condition. Stickers are non-returnable once the packaging has been opened, for hygiene reasons.

Customer Support

Can I place a corporate or bulk order?

Absolutely. We offer discounted pricing on bulk and corporate orders of 20+ units, including custom branding options. Reach out via our Contact page and select "Bulk Orders" as your inquiry type.

Still have questions?

Can't find the answer you're looking for? Please chat with our friendly team.

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